Wilkinson Estates: Customer Reviews

Reviewed by neveragain on 17th November 2008

Services: Lettings (as a Tenant)
Property: Residential
Experience: Would you use Wilkinson Estates again? NO

We rented a flat through wilkinsons estates. An independent inventory clerk conducted the checkin inventory. We were really careful with the property and always took our shoes off so as to not mark the carpet and bought throws for the sofa etc.

When we left the "independent" checkout clerk conducted the checkout inventory, we were confident that she will not find anything as we had been very careful. However on receiving the letter with the results we were amazed at what we read. We were liable for cleaning the carpets, and the sofa both of which we know not to have been dirtied by ourselves. Any marks on the carpet would have been caused by wilkinsons estates as when they show new tenants around they do not take their shoes off.

We were also liable for stuff that was missing even though we know we left it at the flat. We were also liable for many other non-existent issues. In total we had to pay £70 because our deposit was held and we had no way of proving otherwise.

The landlady in question who owns 35 flats in the Maidenhead area (I quess I can't mention her name), pays the checkin fee (about £70) and we have to pay the checkout fee. This is a nice way of her recouping her losses, to charge for non-existent issues. I therefore do not recommend wilkinson estates and the landlady who owns 35 properties.

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