Mann Countrywide: Customer Reviews

Reviewed by Sally Cole on 13th November 2008

Services: Sales (Prospective customer)
Property: Residential
Experience: Would you use Mann Countrywide again? NO

An office full of wannabe estate agent ametuers shouldn't be aloud to have the responsability for somebody's home. Arn't there exams that you should pass before you are allowed to deal with the most valuable object (most of us) ever buy?

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Reviewed by c.slade on 11th November 2008

Services: Sales (Prospective customer)
Property: Residential
Experience: Would you use Mann Countrywide again? NO

We are still in contract to sell, but are wishing we had never bothered. Full of hot air, messed up viewings, no feedback, promises to ring back, but do not, still haven't got correct details yet. Horrendous charges, they are definitely not worth the hassle.

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Reviewed by Karl Lewis on 18th September 2008

Services: Sales (Prospective customer)
Property: Residential
Experience: Would you use Mann Countrywide again? NO

Chose Mann because of the 3 agents that we had shortlisted she seemed the most clued up. I had reservations that she was very good at saying the right things but in way that made me think she was experienced in knowing what to say - or what the cliente wanted to hear.

The first viewer was shown around by myself as they were too busy in the office. It turned out that he had a motorcycle business and was lead to believe that there was side access to the back garden. Whilst there is side access I would not even dream of trying to squeeze my motorbike through this impossible gap. When I spoke to my wife she said the agent was aware of this but wanted to give the misleading info to get them in.

In 8 weeks we have had 3 viewings of which I have shown the people around twice. We have have received no feedback from any of the viewings. I have not followed up as much as I should due to personal reasons (death in family / divorce) but would expect my agent to be doing some work on my behalf for their fee! Will not renew agreement when it ends in 2 weeks and will chose more carefully next time.

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Reviewed by MisterKatz on 3rd September 2008

Services: Sales (Prospective customer)
Property: Residential
Experience: Would you use Mann Countrywide again? NO

When I was last looking for a new home, Mann Countrywide sent me some details for properties. When I said to them that I wasn't interested in one of the properties because it didn't look very nice from the outside, the response from the agent was "well, you won't be living on the outside".

Needless to say, I wouldn't give them the time of day now.

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Reviewed by cheesecake on 14th January 2008

Services: Sales (as a Vendor)
Property: Residential
Experience: Would you use Mann Countrywide again? YES

I chose Mann Countrywide to sell my property above another agent as they were so friendly and professional. They came with a list of people looking to buy the kind of property I was selling in that price bracket some of whom already had mortgages in principal. They also said how many people had hit on rightmove that week looking at properties in that price bracket. They were not the cheapest but they did the job. My property went on the market on the Saturday and by the Monday I had a full asking price offer. Some of this may have been luck but the rest of the sale went smoothly, it was the solicitors that caused a bit of anxiety at the end but it all went smoothly. This was in Kent.

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Reviewed by jan on 22nd October 2007

Services: Sales (as a Vendor)
Property: Residential
Experience: Would you use Mann Countrywide again? YES

After using Palmer Snell for letting and selling (they were next to useless) Mann Countrywide have been great keeping us informed emailing us and phoning us even though we are in Australia. Very freindly staff at their Adastral Road, Poole branch.

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Reviewed by cattie on 21st May 2007

Services: Sales (Prospective customer)
Property: Residential
Experience: Would you use Mann Countrywide again? NO

How do these people manage to stay in business?

It's not a company I've ever liked to deal with, mainly because of their aggressive selling techniques concerning mortgages & insurance, plus trying to get you to view houses you're not really interested in.

But having sold my house & needing to register with all ea's in the area in my search for a new home I decided I'd have to include them. I called into the local branch this morning & was told by the only person in the office that I couldn't register as there was nobody there right now who could do this for me I don't know what she got paid for, but obviously not for sitting there filling out a registration form.

She reluctantly dug out a couple of property details when I asked her if she could at least give me some blurb on properties on their books. About 4.30pm this afternoon I rang to see if I could make an arrangement to view one of the properties & was told they'd dig out the details & get back to me in a few mins & took my number.

No prizes for guessing that nobody has rung me back. I guess if filling out a registration form is too much trouble, then selling a whole house is far & away too much bother. What a shambles of an outfit.

I'm so pleased I chose a proper ea's to sell my house through.

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Reviewed by danielbarker on 4th January 2006

Services: Sales (as a Vendor)
Property: Residential
Experience: Would you use Mann Countrywide again? NO

We went with Mann & Co as we found a house we really liked through them. We thought they may work harder if we went through them, and oh so wrong were we. Firstly it took 8 days for them to write up the particulars for the house, and they failed to take any internal photos. I didn't mind paying a high commission as long as it was money worth spent. They do not have their own web site and in addition they only advertise on rightmove.com. It took 4 weeks for the house to get in the paper and in addition they only advertised in the local paper every two weeks despite a commission charge of £2995 commission for a house worth £149,995 pounds. They told someone who was to look at the hoyuse that they would accompany the prospective buyer however they never turned up. Despite telling them we wanted a quick move they do not feel motivated. When the 16 weeks for the contarct expires thats it.

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