Elwes Property Managers: Customer Reviews
Number of customer reviews: 2
- 0 would use the agent again
- 2 would not use the agent again
Reviewed by Richard on 24th July 2007
Services: Lettings (as a Landlord)
Property: Residential
Experience: Would you use Elwes Property Managers again? NO
My personal experience (as a landlord) with this Agent says avoid at all costs. Very poor on feedback. Twice it took them over 5 weeks to reply to a simple email. Even then replies only came when I phoned and took the matter further. I'm sure there are better Agents in the Reading area to use. Quite simply they don't care about Customer Service - despite being a member of ARLA!!!
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Reviewed by joice on 20th September 2006
Services: Lettings (as a Tenant)
Property: Residential
Experience: Would you use Elwes Property Managers again? NO
The worst lettings agent I've ever dealt with.
Our boiler was leaking. I called them and reported it. They said they would arrange for a repair. Nobody called, so three days later I called again. Then again and again. We never had it repaired, not even after 5 phone calls. So we moved away from the property they "manage".
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